Our Solutions
We supply, install and support leading technologies. Every solution is designed to maximise operational effectiveness in order to contain operating costs, provide high levels of job satisfaction, improve business outcomes and produce the best possible experience for customers.
Complete Contact Centre
While we have been designing, installing and supporting customer contact centre solutions since 1992, our expertise goes far beyond the systems themselves. Every solution is designed to maximise contact centre effectiveness... read more
Professional Services
With 100+ years of combined contact centre experience, XMS is well positioned to help design and implement solutions to improve your business. XMS's Professional services includes System integration, Consulting services, Project management...read more
Cloud Solutions
Deploy a XMS cloud solution with ease without the burden of significant upfront costs. XMS Cloud Solutions can be deployed as a private, hybrid or on-premise... read more
XCalibur® Unified Agent Desktop
A complete agent desktop solution designed and developed by XMS for multi-data sources. It encompasses automated data retrieval, database updating, embedded business rules and script consistency... read more